Remote Medical Receptionist/ Appointment Service will act as a direct extension of your medical practice by connecting you with your patients and callers, regardless of your location. Your dedicated assistant will answer your phone and assist your patient or transfer the call to the appropriate personnel. We will work with your practice to evaluate your current appointment management system and use it, or use our own appointment management software that allows us to schedule online appointments, send confirmation emails, reminders, and provides you with the instant access to all of your patient’s appointments. Call now for virtual medical assistant.
7 Advantages of hiring a dedicated virtual medical receptionist: No need to increase your office space No need to buy any hardware/software No need to hire any full time employee No need to worry about sick leaves No need to pay for vacations No need to worry about employee benefits No need to worry about high salaries
0 Comments
Five essential tips for handling distraught patients:
Staying calm and quite is the key to win patient satisfaction Every Patient wants to be heard and an upset Patient is not an exemption, so be sure to listen to them and don’t interrupt in between. Gather the information that will help you to resolve the problem Making a patient realize that you are with them and you understand their concern, is the key. So, always remember to add ‘Empathize and apologize’ to your list Always remember ‘Speaking loudly is not necessarily yelling’ patient often speak loudly to emphasize their words and to highlight their displeasure. So, try not to match their tone and be polite Finding resolution and communicating it to the patient is always a healthy practice. So, be sure to follow through with your promise to retain patient’s faith Winning patient’s trust is the key to make your medical practice successful. Remember: “Happy patient might tell a friend, but an unhappy patient will tell the world.” We have experienced and skilled Virtual Medical Assistants who are well trained. Let Vocis’s Appointment Service answer all your calls and schedule all your appointments. To get more information, call us at (866) 365-3909 or email [email protected] |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
March 2021
Categories
All
|